Responsibilities: Be respinsible for the LATAM trade/ship routes Be responsible for the day to day working within the team and ensure the timely and proactive communication with customers and overseas, incl other related parties. Ensure the daily excellent service provided and the KPI. Be able to manage the data input quality and milestone timely. Timely communicate and maintain good relationship with client owner, key account manager or business development colleague. Proactively work to reduce risk and potential claims, ensure proper and timely follow up in case of irregularities,. Work with customers and vendors to improve our performance and developments, once any service failure, need escalate to leaders immediately.