岗位职责 (Job responsibilities) : 1、负责跟进公司客户或者公司所提供的客户资源的销售及跟单工作； Follow up the sales and merchandising of customer resources provided by the company or the customer; 2、协助业务订单的处理，能有效跟客户沟通产品需求，订单确认、指令转达、跟踪落实； To assist the processing of business orders, effective communication with customers, product requirements, order confirmation, instruction delivery, tracking implementation; 3、协助处理客户投诉，收集客诉问题点，与品质沟通处理并解决问题； Assist to handle customer complaints, collect customer complaint points, communicate with quality and solve problems; 4、协助定期完成销售相关报表； To assist in the regular completion of sales related reports; 5、上级交代的其他事情； Other matters assigned by superior; 任职资格(Qualifications)： 1、大专及以上学历，英语精通(需口语，读写较强)，能够无障碍与客户进行口语对话和邮件沟通； College degree or above, good command of English, able to communicate with customers and communicate with them; 2、有外贸业务跟单经验一年以上，有从事通信或电子类产品经验尤佳；接收优秀应届毕业生； With more than one year experience in foreign trade business, preferably in telecom or electronic products, receiving excellent graduates; 3、熟悉电脑操作，能熟练运用office操作软件； Familiar with computer operation, skilled use of office operating software; 4、熟悉业务跟单流程，具有良好的沟通表达能力，有一定的组织协调能力； Familiar with the business process, with good communication skills, have the ability to organize and coordinate; 5、责任心强，具备吃苦耐劳和团队精神； A strong sense of responsibility, with hard work and team spirit; 6、认真仔细，思路敏捷，逻辑清晰； Careful, quick thinking, clear logic; 7、具良好团队意识，有责任心。 Good sense of team work and sense of responsibility;