职位详情
海外客服(英文客服/英语客服) 6-8K/月
武汉-东湖高新区 本科 1-3年 全职2人
英语 熟练
04-25 更新
福利待遇
五险 公积金 节日福利 带薪年假
职位描述
Responsibility: (该岗位工作时间为下午3点-晚上11点,周五周六休息,周日到周四工作) - Provide email and phone support. - Communicate with user and response the issues status. - Investigate the issues, try to find the root cause and solution. - Online troubleshooting. - Write the documents related to support work. Requirements: - Bachelor degree of IT or English, CET-6 and TEM-8 is preferred. - Fluent oral and written English - Familiar with the software development/test/support process - Well communicate skill - Technical business understanding. - Good knowledge of banking business would be better.
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